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FAQ

Gold Grills FAQ

Please allow up 24 to 48 hours for your tracking number to arrive. Please allow anywhere from 12-20 days for your shipment to arrive.


How much do my grills cost to ship?

Shipping is free for both domestic and international customers.

How do I fit my grills to my teeth?

If you're unsure how to mold your grills, don't worry, setup is fast and super easy. All you need is hot water. Just dip the grill and the mold together in hotbut not boilingwater for just a few seconds. Once the mold bar turns clear, take the gold bottom grill out, fit it to your teeth and let it cool for another minute. And that's it! It's ready to wear.

Are these real gold grills?

No, each gold bottom grill (or whichever grill you buy) is made from high quality, nickel-free rhodium then plated in real 24k gold during our proprietary manufacturing process.

Where's my order confirmation email?

Most customers don't receive their order confirmation email because they accidentally entered their email wrong. If you did enter it right, check your spam, junk or trash folder.
 Look out for both an order conformation from us immediately after purchase and a shipping notice within 24-48 hours. Due to overwhelming demand, please allow 12-20 days for your grills to arrive before you contact customer support.


What's your gold grills refund/return policy?

For hygiene and safety reasons, we can't accept any opened or used gold grills. But we're more than happy to offer a 100% refund on any unopened gold bottom grill.

I have a metal allergy. Can I wear your gold grills?

Our gold bottom grill is nickel-free and gold is typically a harmless metal, but because metal allergies vary and are remarkably common, it's always a good idea to verify with a doctor or dentist prior to buying any gold grill.

How do I clean my gold grills?

Cleaning your gold bottom grill is super easy. All you need is some warm water and a few drops of mild dish washing liquid. Insert your gold bottom grill into the soap-water mixture, soak it well and set it on a paper towel after to dry. You can even use a soft micro fiber cloth to polish it once it dries to get that extra sparkle and shine.

Are gold grills like this safe?

According to the American Dental Association, gold grills and other grills for teeth are safe as long you exercise proper care and oral hygiene. This means removing your gold grills before intense physical exercise, playing sports, while consuming alcohol, eating or sleeping.

We construct our gold bottom grill from the highest quality materials, however, it's still your responsibility to ensure that you do not have any metal allergies prior to purchasing. If you wear other gold or gold plated jewelry, it's unlikely you have an allergy.

At present there are no research studies that demonstrate that sporting a grill can result in harm to your teeth, but it is very important to understand that no studies have been conducted to show that continued wear is risk-free either.

Refinement Co. Scam! Are You Guys Legit?

Refinement Co. has been featured in Forbes, Hypebeast, Complex, Refinery29, Huffington Post, Inc., Entrepreneur, Complex and dozens of other major media. Our website would crash if we tried to list all the people who've showed us love. Since 2014 we've shipped tens of thousands of products to customers in over 24 countries. We've sold products through retailers like Karmaloop, Urban Outfitters and others.

So, to answer your question: yes, we are legit :)

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